Rich
May
Address: 4723 E
136th St N
Grinnell, Iowa 50112
Phone: (641)
236-5160
Cell: (641)
990-6886
Email: richmay@ace-associates.com
OBJECTIVE
Working in a
professional environment dedicated technical support of diverse
situations. With over twenty years
experience in a variety of situations with a will to do better tomorrow than
today. Firm knowledge of
networking and computer communication technologies and products. Skilled and willing work in a team or
with many different people.
EXPERIENCE
2005 to Present
- ASI Modulex Latimer Group – IT Director
Shared between
the four interest of the Latimer Group Grinnell, Omaha, Chicago, Denver. Responsible for the support of systems,
software and users of the Latimer Group.
Support the sales force for each of the locations via their
systems. Advise management
of systems needs and capabilities.
Accomplishments
– Upgraded hardware to support file servers at each location moved away
from storing important files on individual workstations. Working towards the reduction of
paper files. Building an
off-site backup structure for all four sites. Set up a font server for the Grinnell and Omaha
graphic department reducing the mistakes due to font mismatches.
2002 to Present
- ACE Advanced
Communications & Electronics - Owner
Building
partnerships with small businesses through better management of
technology. Providing service for
computer hardware, software and networks, will build to customer
specifications. Clients include Hy
Vee Corporation, Walker, Knopf & Billingsley, Newton Printing,
International Wrestling Museum, and WIN Magazine.
1999 to 2002 - Rock
Communications Ltd. - IT Director
Responsible for
servers used by Accounting, Internet communications, and Graphics. Accounting uses Windows NT, Graphics
using Silicone Graphics Inc running IREX, the internet communications is
supported through three Intel Systems running Linux. Support software running on all computer systems. Support Quark, PhotoShop, 4D, and
Filmmaker databasesas well as develop new screens and forms. Manage a graphics library of 150
gigabytes as well as the electronic photo studio that acquires those images.
Accomplishments
- Developed a plan to keep frequently used graphics organized and online for
use in layouts. Implemented a
written disaster recovery plan and formalized the backup schedules for
servers. Documented all software
on systems, documented and mapped the network configuration. Planed and installed
network /server expansions.
Evaluate and maintain rolling needs list for software, hardware, and
upgrades.
1987 to 1999 - Iowa
Valley Continuing Education -Telecommunications Services
Was solely
responsible Continuing Education computer labs software and hardware specifying
purchasing and installation.
Network design and installation.
Served as chair of the Computer Team for Continuing Education department
during the transition to a new database system. Was responsible for the
training, installation of new equipment in ICN video classrooms. Supervised
work study and summer youth.
Accomplishments - Installed and supported Quark,
Photoshop, and Illustrator for the publication professionals. Developed a process with alternative
backup plans to deliver programming to large groups. Taught the Multi media Technology class and a How-to-Class
for home videographers to make the most from their footage. Engineered the electronic compliment
for the conference facility and the technologies available user friendly and
cost effective.
Involved in
writing the ALA (ATM Link Accelerator) test plan and reports.
1984 to 1987 - Grinnell
College, Computer Services - Senior Computer Technician
Responsible for
the installation and maintaince of all computer systems and software. Supporting students, faculty and
staff with software and hardware.
Accomplishments-
Developed an equipment Inventory database (Datatrieve) to track all computer
hardware and another database for service-call tickets. Also researched and implemented
a solution for recovery from power loss for a Micom data PBX.
1983 to 1984 - Forbes
Computer Center - Sales Consultant
Commissioned
Sales of computer software and hardware.
1981-1983 - Oak
Communications, CATV DIV - Senior Lab Technician
Worked under
four Electrical engineers for product development of experimental CATV pay per
view and home shopping system.
Built prototypes tested and evaluated for pre-production in preparation
for full production startup. Then
monitored production for problems.
Accomplishments
- Developed a change in testing procedures to improve integrity and reliability
of product. Designed a low-cost
alternative for production testing equipment.
1979 to 1980 - Rockwell
International / Collins Division - Test TechnicianWorked on military avionics in a
production environment.
EDUCATION
1994 - Buena
Vista College - Bachelors of Arts
- Business Management
1992 -
Marshalltown Community College -
Associate of Arts -Business
1979 - Kirkwood
Community College - Associate of Applied Science - Electronic Engineering
Technology
COMPUTER
SKILLS
Operating
systems - Linux, Macintosh, Windows and MS Dos.
Computer
languages – HTML, Basic, scripting
Software-
Filemaker, 4D, Excel, Word, PowerPoint.
Protocols -
TCP/IP, SNA, PPP
Training -
Taught Beginner to Advanced Students on system operations
OUTSIDE
INTERESTS AND ACTIVITIES
Poweshiek
Leadership Program, Student 2003, Facilitator 2004, Board 2005-2006
HAM Radio,
President of CIRAS 2006+2007
Grinnell
Optimist Club, Board member 2005 2006, President 2007
Wood Working,
Reading, Swimming, Canoeing.
Revised
10/2007